Aller au contenu principal

Mises à jour

Suivez les nouvelles mises à jour et améliorations de Senja.

A new Wall of Love design is here 💜 [plus a bunch of other awesome tweaks]

Try the new design in the Studio →

While we were in there…

We couldn't ship just one thing, so here's everything else that landed in Senja this week.

  • More room to breathe: tuck the menu away whenever you need extra space to work

  • A tidier navigation: things have moved to where you'd expect to find them, and your settings are one click away in the menu

  • Senja with AI and Rich Snippets have moved into the Studio, so everything you create lives in one place

  • Fresh copy/paste prompts in Senja with AI, for when you're stuck on what to make next

  • Thank Yous now live in Manage, right next to the rest of your customer love

  • Tags have a new home in your project settings

Spotted something you love? Tell us, and we'll add it to our own Wall of Love 😉

If we missed something, drop it in the comments too.

Nikolai reads them all (and so does Olly, which is scarier).

Ana 💜
Senja Growth Marketer

New

Never run out of things to post - meet Senja Proof Reels

Your video testimonials are getting a new audience. Share them using Proof Reels in just a few clicks.


Order a reel like you'd order a coffee

You don't have to remember who said what, or sit and scroll for 40 minutes through your customer testimonials to figure out what part would be great to use, and then spend 2 more hours editing it into a video.

Go to Proof Reels, type any topic you would like to spotlight, for example: "How much time we saved our customers", and Senja goes through your videos, comes back with the customers who spoke about that particular topic, and cuts the most impactful pieces of those videos together.

It's like having an intern with perfect recall who is really, really good at editing (you can tell being humble is not my strong suit, but that is because this feature IS THAT GOOD).

It's super simple to use, so simple it will make you forget your default video editor!

Senja is your content source

Every video testimonial you've collected can be easily turned into a post, and now those posts can be fully edited-for-you reels. Which means the next time you're staring at an empty content calendar on a Sunday night, remember that you already have video content sitting in your Senja account, ready to be created in less than 2 minutes.

Make it weird if you want

Don't love the music that we added? Change it with one click.

You feel like the captions are too boring? Pick a different style, or colour them in word by word like a maniac. (I won't judge… I pinky promise.)

Is the background the wrong colour for this week's mood? Go wild, choose any colour you'd rather have in the background.

Post it everywhere, we don't discriminate

TikTok, Instagram, LinkedIn, YouTube - every size is already made for you, just select and download as per the platform you would like to post it on.

Which sadly removes your last remaining excuse for only ever posting to one platform. Sorry about that.

Why we made it

Because we are in a trust recession, your social proof can help you build trust and drive significant revenue. We know how time-consuming video editing can be, so we wanted to make sure that you don't have to spend too much time creating content. All you need is 2 minutes in Senja per reel.

Now that you have no excuses, go out in the world and share more of how amazing you are - tag @senjasocialproof on Instagram or send us a link when you post your Proof reel, and I will reshare it for some more love. Because as cringy as it sounds, we win when you win! And we love spreading the love.

Click here to make your first Proof reel!

Ana,

Senja Growth Marketer

New

We launched Thank Yous 💌 Because "Thanks for your purchase" emails are a crime against gratitude

Somewhere along the way, "Thank you" became a footer line in an automated email and we think that's a tragedy.

I've had 330+ conversations with customers in seven weeks, and it wasn't until around the 25th person that I noticed the difference 30 extra seconds of genuine "Thank you" makes - so we decided to build a feature that lets you show that you mean it, every time.

Meet Thank Yous - the fastest way to make a customer feel appreciated!

How to use Thank yous

Record a short, personal video. Attach a gift or a voucher if you're feeling generous and send it. Yes, that’s it! You've just done more for customer retention in 90 seconds than most brands do in a quarter.

Never run out of people to thank

Connect Stripe to Senja, and we'll build you a list of everyone who just purchased your product, subscribed, or upgraded and display it in your Not Thanked queue. There is no need for spreadsheets and no "Who do I even thank?" spiral. Just open the list and start spreading the love.

Met someone IRL? Thank them too

“Thank you” doesn’t have to start with a transaction.

- Grabbed coffee with a customer at a conference?
- Got great advice from someone over email?

Hit Thank a customer, drop in their email, and record something on the spot. If you are not loving the video format, feel free to swap the video for a GIF or a photo of the two of you. Write a line about what you appreciate about them and send it.

See the love in numbers

Every “Thank you” gets logged so you (and your team) can see how much gratitude went out each week, and who on the team is leading the pack (newsflash it’s me, he he).

The point of all this

We're not trying to scale gratitude into an automation. This is about being human at scale. Because in a world drowning in AI-generated EVERYTHING, a real face saying "I appreciate you" is the most human thing you can send.


Now it’s your turn to say “Thank you”. Someone on your Not Thanked list is waiting.

Ana
Senja Growth Marketer

New

Mises à jour précédentes