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Any support?

I get no responses to emails.

Magic Video fails 8/10 times.

I love senja, but with no support I am starting to think I should be looking elsewhere.

Status: Completed2 comments

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Comments2

  • Olly Meakings

    Team•

    Oct 8, 2025

    @Shannon Also, many issues with Magic Video have been resolved. Please try again.

  • Olly Meakings

    Team•

    Oct 8, 2025

    @Shannon

    Hi Shannon. I am sorry about the issues with support. We have a new engineer in place and support issues should be handled a lot more quickly ongoing.