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Email template to thank the customer

Feature RequestSupport

I really like the new feature that allows you to thank the customer! But I would appreciate it even more if we could program already ready answer templates (for the subject and body of the email) to save a little time and not have to rewrite everything every time. Even better if we can customize this model according to the tags of the review! Sorry for my English, I’m French.

Posted by Margot ·
Status: Closed1 comment

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Comments1

  • Rani

    Team•

    Jan 28

    Bonjour Margot,

    I see that you use Classic Form, which has limitation on this.

    • Upgrade your form to Form 2.0, guide here

    • Modify your thank you email in the form editing modal, guide here

    Customizing by tag is not possible, but if you have 1 form for 1 product/tag, you can set different thank you email in each form.

    Rani - Senja Support