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Pre-fill users names and emails in the form

Feature RequestForms

I frequently use the native campaign feature in Senja where I upload a CSV of contacts and send out emails from Senja to collect testimonials. It would be great if:

  1. You offered more fields for contacts so we can use first names, last names, company name, etc, in your native email tool

  2. You allowed names and emails to be pre-filled in the form so that it is less friction for users to submit. Asking for contact information can feel invasive

  3. We could customize the follow-up email language. Right now, you do follow-ups on days 1, 3, and 7. I have no visibility into what those emails looks like or say. Are they the same exact emails?

  4. I want to be able to preview all emails before they go. You offer a preview for the initial email and the thank you email, but no inbox testing capabilities or previews for follow-up emails

Posted by Cole ·
Status: Discussing6 comments

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Comments6

  • Cole

    •

    Jan 13

    •

    Merged request

    •

    1 vote

    Native personalization fields in email

    Your native email editor says it supports markdown variables and gives the examples of {{ name }} and {{ first_name }} but when I upload a CSV contact list, the only fields that can be mapped are email and name, which tells me your native editor lacks personalization tokens for first name. Having built-in first name personalization makes emails feel authentic abd I’d love the ability to send emails directly from Senja

  • Rani

    Team•

    Jan 7

    #4 - Email preview testing

    The preview itself is on the Emails page, shared in the other comment on #3.

    You can also test it out from Trigger > Campaign > Invite using email > Add your own email for testing it out.

  • Rani

    Team•

    Jan 7

    #3 - Email preview

    You can see the preview of each in the Emails tab.

    This one for Invite email.

    This one for Thank you email.

  • Rani

    Team•

    Jan 7

    #2 - Pre-filled name & email

    This is what happen when you use the Invite in bulk via CSV/XLSX, when the customer comes to About You page, the name and email field will be auto-filled already.

  • Rani

    Team•

    Jan 7

    #1 - CSV fields

    For now, the info grabbed from CSV/XLS is based on the format of the form:

    • We only have Name and Email to fit the Form questions on the About You section

    • The About Company page is optional, so having the Company field in the CSV might be useful/not, depending on the Form format

  • Rani

    Team•

    Jan 7

    Thanks for the suggestions. Waiting for upvotes to see if a lot of people are keen on the ideas. 😊

    Will add some notes for each question also.