Skip to main content

Skipping video testimonial feature

Feature RequestForms

I want to be able to allow customers to leave a text review OR a video testimonial and SKIP option but it won't allow people to proceed and skip the video function. this is losing people and not willing to continue as it doesn't allow them to skip. There is no function to skip and continue??? this is very frustrating and not ideal. If this can't be modified, will move to another program that can support this feature

Posted by Mazzi ·
Status: Discussing1 comment

Log in to comment and vote

Comments1

  • Rani

    Team•

    Feb 10

    @Mazzi Thanks for the suggestion.

    At the moment, no option for customers to skip a question. They can only choose to submit text or video testimonial.

    What you can do is to set the question only to accept text testimonials.

    After that, you can curate the list - and send a different form with video testimonials only for the customers that might be up for it.

    Anyway, put this up for discussion + wait for more upvotes.

    Rani - Senja Support