Skip to main content

Warn of Sending Email Invites to Existing Reviewers

Feature RequestForms

We are currently working on a "review drive" where we are sending out invites to our existing list of customers from a spreadsheet. However, we do not want to bother the customers who have already submitted a review on Senja, and possibly also a first name check against the reviewers, for reviews that are submitted on other platforms that did not share the email address. Therefore, I am proposing an optional option to warn or a secondary screening of invites that haven't been sent out just yet, to manually review if they wish to send customers a new one.

Posted by Brandon ·
Status: Completed2 comments

Log in to comment and vote

Comments2

  • Rani

    Team•

    May 16

    Hey @Nathan

    With the current version of Forms (https://app.senja.io/forms):

    • Once you sent a form to an email address, you can’t resend to the same email address twice (avoid duplicates)

    • Once a customer leave a testimonial, the reminder emails (if set as on) will stop automatically

    Moving this to Completed.

    Cheers,

    Rani - Senja Support

  • Rani

    Team•

    Apr 21

    Hey @Nathan

    Thanks for the suggestion.

    Opening this up for discussion and upvotes. The more people who share their use case here, the better.

    If you have a sense of where in the flow you'd want the warning to appear (e.g. before scheduling, or as a pre-send review screen), drop it here. It will give helpful context for when we look at building this.

    Cheers,

    Rani - Senja Support