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Simplify Form and issue on Consent page

Feature RequestForms

Can we simplify all the page steps into 2-3 pages only? The point is to remove as much friction and make the testimonials as quick as possible, too many steps and questions leave makes people drop off and not submit reviews.

Also, why can't I update the text and questions for the consent section? why can't i download the files if this feature is switched off? the client has already expressed consent from the email sent so why is this needed again? so unnecessary

Posted by BTI Australia ·
Status: Discussing3 comments

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Comments3

  • Tristan

    •

    Feb 10

    •

    Merged request

    •

    1 vote

    10x shorter form...

    Hey Olly, my click to answer ratio is really really low, like below 1%. There are too many steps in senja form. One of them is “ready to send”? adds one page. I can’t delete it it seems. Ideally they would submit once they put their name and email. every additional step adds friction. I ditched consent page to put a consent wording on the page about you. but ideally by default they this would be made easier!

    • Rani

      Team•

      Feb 6

      Hey @Tristan

      Thanks for the suggestion.

      The shortest option is to use Classic Form, where you only have 1 question and that’s it.

      Anyway, putting this for discussion, and wait for more upvotes to see if more people want this.

      Rani - Senja Support

  • Rani

    Team•

    Feb 10

    @BTI Australia Thanks for the suggestion.

    1️⃣ The shortest option is to use Classic Form, where you only have 1 question and that’s it.

    2️⃣ Sending you a different email on consent page issue.

    Anyway, putting this for discussion, and wait for more upvotes to see if more people want this.