I emailed my users of my website and 3 reminders went out pretty quickly. I annoyed quite a few of them and I just wanted to turn off the reminders but found I could not.
Can you create a feature to stop or start the reminder after sending the invitation?
My client has been complaining that the testimonial reminder hasn't stop. He has provided the testimonial last week but he still receive the reminder like 5 times! Please look into it asap. Thanks!
Rani
Team•
Jan 28
Hello all,
You have the option to turn off form invitation reminder.
The current feature provides 3 reminders: 1 day, 3 days, 7 days
Would be great to have a feature of managing the follow up email, such as the content, the time frame for the next follow up.
I don’t know where can we manage the follow email after I sent the invitation. Also, does the follow up stop after I approve the testimonial? It is because my client received 4 follow up reminders while he has submitted the testimonial on the day I sent the invitation.
Rani
Team•
Feb 6
@May Yuen We have 3 follow ups, 1, 3, and 7 days after the initial invite.
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Comments5
Nicole
Feb 6
•Merged request
•2 votes
Too many reminders
I emailed my users of my website and 3 reminders went out pretty quickly. I annoyed quite a few of them and I just wanted to turn off the reminders but found I could not.
May Yuen
Jan 28
•Merged request
•1 vote
Can you create a feature to stop or start the reminder after sending the invitation?
My client has been complaining that the testimonial reminder hasn't stop. He has provided the testimonial last week but he still receive the reminder like 5 times! Please look into it asap. Thanks!
Rani
Jan 28
Hello all,
You have the option to turn off form invitation reminder.
The current feature provides 3 reminders: 1 day, 3 days, 7 days
No option to choose only 1/3/7 days
Follow the guide here to turn it off: How to set form invitation reminder
Rani - Senja Support
May Yuen
Feb 6
•Merged request
•1 vote
Would be great to have a feature of managing the follow up email, such as the content, the time frame for the next follow up.
I don’t know where can we manage the follow email after I sent the invitation. Also, does the follow up stop after I approve the testimonial? It is because my client received 4 follow up reminders while he has submitted the testimonial on the day I sent the invitation.
Rani
Feb 6
@May Yuen We have 3 follow ups, 1, 3, and 7 days after the initial invite.
You can follow the guide How to set form invitation reminder
Does it answer your needs?
Rani - Senja Support