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Set default approval status of autosynced reviews

Feature RequestImport

We'd like to be able to control whether or not autosynced reviews from connected business imports are approved by default when they get to senja.

For our specific use-case a global setting would work, but I could also see some value in having these auto-approval settings be company-specific. (e.g. g2 reviews auto-approve, but google do not)

We're currently working without this feature by tagging each testimonial that our team reviews and approves with "live" so that it is eligible to appear on our live site, and largely ignoring the senja approval feature.

Posted by Spencer Dixon ·
Status: Discussing1 comment

This request was merged into another request

Comments1

  • Igor Butnaru

    •

    Mar 26

    Hi @Spencer Dixon,

    Thanks for your feedback, this is actually already possible in Senja, and it works on a per-platform basis which is exactly what you need!

    Here's how to set it up:

    1. Go to Import > Auto-import: app.senja.io/import/auto

    2. Click the 3-dots next to your connected platform (Google, G2, etc.)

    3. Click Settings

    4. Set the Minimum rating for auto-approval per platform

    So you can set G2 to auto-approve 4+ stars while keeping Google on manual review — no more "live" tag workaround needed!

    Full guide here: How to approve testimonials automatically

    Let us know if that helps!

    Igor – Senja Support