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Intercom Integration

Intercom is a great way to reach out to users as they’re already engaging with our app. Having an senja widget for the intercom messenger would be really cool.

Status: Discussing4 comments

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Comments4

  • Igor Butnaru

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    Mar 23

    Hi, moving this one to discussion.

    You can automate your testimonial collection through a Zapier integration: when a user is tagged in Intercom, Senja will automatically send them a testimonial request.

    Check here:

    https://support.senja.io/testimonial-automation-with-zapier-ppa9r

    If you already have a testimonial from a customer in your Intercom chat, you can also add it manually using the Senja Chrome Extension — just click on the page. More info here: https://support.senja.io/share-and-download-testimonials-with-senjas-chrome-extension-e04oh

    If you have any other questions, you can always reach us at support@senja.io 🙂

    Igor, Senja Support Team.

  • Sylvestre

    •

    Mar 23

    •

    Merged request

    •

    3 votes

    Import from Intercom

    Customers often say nice things to us on the chatbox in Intercom. It would be great to have the intercom icon for such testimonials.

    • Wilson Wilson

      •

      Sep 1, 2023

      Love this! Ideally, our chrome extension would be able to turn Intercom messages into testimonials easily.

    • Sylvestre

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      Sep 4, 2023

      What I was looking for was to have the intercom logo at the upper-right corner of the testimonial without having to enter a URL as I don't have a public URL since it was a private chat conversation.

      Is there a way to do this with the Chrome extension or otherwise?