Rani

Team

Commented on "Invite your customers", from StripeHey @Richard Following up on this, you can connect Stripe to your form invite, so you can request testimonials from your customers automatically after they make a purchase. Read more here: https://support.senja.io/how-do-i-use-form-invites-5kosu I am closing this ticket. If you h…Commented on Custom SMTP sending for invitesHey @Bastien Good news! Now you can set custom Email sending address from https://app.senja.io/settings/domain I am closing this ticket. If you have any questions, drop us a message on support@senja.io. Cheers, Rani - Senja Support & Ops Created Proof reels: Optional project name Created Proof reels: Expand font settings Created Proof reels: Color setup without background Commented on Wall of Love: Show company logosHey @Chase Following up on this, all Wall of Love styles now come with the option to show/hide your customers’ company name and/or company logo. Read more here: https://support.senja.io/can-i-show-company-logo-and-name-in-senja-widgets-hydv4 I’m closing this ticket. If you have a…Commented on Proof: Tagging from the main dashboardHey @Suzanne Following up on this, you can actually tag testimonials without the need to click on the testimonial details. Select all or multiple testimonials in the Proof page Implement the tag following the guide: https://support.senja.io/how-to-add-tags-to-multiple-testimonial…Commented on More indepth video editorHey @Wolf Following up on this, you can use Proof Reels to edit your video testimonial and pick the parts that speak to you. Access the feature here: https://app.senja.io/proof-reels Read the guide here: https://support.senja.io/how-to-create-reels-in-senja-qvxp4 I’m closing this…Commented on Image: "Limit # of testimonials with "See more" button@Hannah Following up on this, the issue is resolved - it is possible to do from the widget’s Design tab. I’m closing this ticket, but if you have more questions, feel free to contact support@senja.io. Rani - Senja Support & Ops Commented on Custom backrounds for imagesHey @Reece Following up on this, you can actually add a custom image as a background. Open the Image editor and select your testimonial Select your template Go to Background, select Image from the Background Style dropdown Click Upload Image I’m closing this ticket. If you have m…Commented on Proof: Add CTA on the shared testimonialHey @Uptime Following up on this, you are now able to add CTA on shared link from testimonials in the Proof page and from Wall of Love sharing. Read the details here: https://support.senja.io/how-do-i-share-a-link-to-a-testimonial-po82d I’m closing this ticket. If you need more h…Commented on Multiple Video TestimonialsHey @Chris Following up on this, you can create a video grid using these widget styles: Testimonial Masonry Testimonial Carousel Testimonial Marquee Remember to toggle off Show text excerpt on video testimonials. I’m closing this ticket. If you have any questions, drop me a messa…Commented on Studio: Show multiple imagesHey @Arno Following up on this, as mentioned, there are multiple ways to show the images from your imported Google reviews using the listed widget. I’m closing this ticket. If you still have more questions, drop us a message on support@senja.io. Rani - Senja Support & Ops Commented on Ability to swap Text Testimonials for "Review us online" in formsHey Ryan, Following up on this, what you can do is adding custom CTA in the Thank you & word of mouth page in your form. This way, you’ll get testimonial as well as review. If we’re putting the Leave a review button right in the beginning, it will beat the purpose of using Senja…Commented on Thank you email inbox preview and customizationHey @Cole Following up on this, we launched Thank Yous page some time ago, and this is actually serving your request here. Access the Thank Yous page here: https://app.senja.io/thank-yous Follow the guide here: https://support.senja.io/how-do-i-send-thank-you-notes-to-my-customer…Commented on Form: Ability to add link to external review platformsHey @Harry Following up on this, what you can do is adding custom CTA in the Thank you & word of mouth page in your form. I’m closing this ticket. If you have more questions, feel free to drop a message to support@senja.io. Rani - Senja Support & Ops Commented on Selecting a star rating auto-submits form 2.0Hey @John Following up this, You can setup the rating to be displayed together with the first question: Go to your form and open the Form tab Go to the Question 1 slide and turn on the Rating placement > Collect rating on the first question When your customer click Record a video…Commented on Realtime spell check when typing testimonialHey @Phil The real-time spell check is implemented in the form’s testimonial field. It works the same as standard document platforms: red underline will appear on the misspelled words. I’m closing this ticket. If you have more questions, feel free to drop an email to support@senj…Commented on Enable us to download the images and videos people submitHey @Luis Following up on this: You can download testimonials in bulk, along with the images and videos in it See https://support.senja.io/how-do-i-download-my-testimonials-xudvt I’m closing this ticket. If you have more questions, contact us at support@senja.io. Rani - Senja Sup…Commented on Send a testimonial request Via APIFollowing up on this, it is now possible to send testimonial request (form invite) via API. See the guide: REST API I’m closing this ticket. If there’s any question, contact us at support@senja.io. Rani - Senja Support & Ops Commented on Customize welcome page via URL pre-filled parametersHey @Igor Now that the Classic Form is merged to Form 2.0 (everything is now referred to as Forms), this issue no longer occurs. In the form setting, you can modify the copy of Confirmation email It enables pre-filled as you mentioned in this post Follow this guide: How do I edit…Commented on Switching form language shouldn't reset customized labelsHey @Igor Following up on this - this is no longer applied to Senja forms. Classic Form (with the ability to translate the form) was merged to Form V2. I am closing this ticket. If you need help with anything, drop us an email to support@senja.io. Rani - Senja Support & Ops Commented on Email field needs privacy disclaimer in the testimonial formHey @Kat Following up on this: This can be resolved by updating the label name to Email address (only visible to me) Another way is to add a confirmation on the Consent page, Ready to send, and/or Thank you & word of mouth page on what information will be made visible I’m closing…Commented on Allow adding different CTAs in the Wall of LoveHello @Ilan Following up on this, there are 3 CTAs you can implement to your Wall of Love: Hero CTA - appears on the header section Inline CTA - appears on the body section Floating CTA - appears on the shared URL Read more about how to set these 3 up: How to add CTA to Wall of L…Commented on Edit the Thank You Note template@Jimmy This is now resolved with the Thank Yous page launched on Aug 26: Create your own copy of thank you email Setup multiple thank you email templates Attach a gift to the thank you email Track the thank you email status in https://app.senja.io/thank-yous Read more: How do I s…Commented on Ability to change billing email but have separate account emailThis can be done by updating the Billing information from the Manage subscription page: Go to Billing page Click Manage subscription Click Update information under Billing information to change the email address I’m closing this ticket. If you need more help, feel free to contact…Commented on Spin the Wheel in multiple languages@Guilherme I have an update on this: Classic Form no longer exists and everything is migrated to Form 2.0 format, simply as Forms All text elements of Spin the Wheel are editable from the Form’s editing modal In Reward tab: the wheel prizes and reward description In Form tab: the…Commented on Bulk uploads: tagging with uploadThis is already available in Senja. When importing in bulk, assign the tag column to Tag field It’s possible to have multiple tags on 1 testimonial (in the cell, input a list of comma-separated tags) See the complete list of available fields on bulk import here: Can I import test…Commented on Custom template for email invitationHey @Mathilde Following up on this, you have multiple email drafting options in Senja: In Forms: Open the form, go to Settings, and modify your Confirmation email copy Read more: https://support.senja.io/how-do-i-edit-the-forms-confirmation-email-679pk In Form invites: Click the…Commented on Make Testimonial Pages Evergreen By Removing Date?Hey @Master, following up on this request. On widgets By default, the widget without Show dates and likes setting (for example Slab Carousel, Lindoy List…) will not show any date Other widgets have Show dates and likes option - toggle off to hide the dates Specific on Testimonial…